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Seagate Community Forums :
Internal Hard Drives :
Internal (ATA and Serial ATA) drives :
ST31000340AS firmware sd15
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ST31000340AS firmware sd15
[ Edited ]
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andeks
Byte
Posts: 10
Registered: 01-18-2009
Message 1 of 125
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I have a 1TB drive affected by the bug according to the "Check serial"-app. The DriveDetect tool says: Model: ST31000340AS, Serial: <snip>, Firmware: SD15 This page says:
Note: With regards to Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax 22 drives sold in December 2008, please reference Firmware Recommendations for Seagate Drives to see if a firmware update is recommended for your drive.
But, the link does not work.
I have mailed discsupport@seagate.com for instructions on how to minimize the risc for dataloss. Message Edited by andeks on 01-19-2009 01:24 AM Message Edited by andeks on 01-19-2009 01:31 AM
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Solved!
 Go to Solution
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01-18-2009 03:20 PM
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Re: ST31000340AS firmware sd15
[ Edited ]
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andeks
Byte
Posts: 10
Registered: 01-18-2009
Message 5 of 125
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The update failed. It fails with a "SIGSEGV", and the text "Error: Specific model not found. ST31000340AS expected." Running the option S) correctly finds the drive ST31000340AS. 
The menu after rebooting with the downloaded CD image: 
The result of option A): 
Now heading out to find an open store, buying another disk as soon as possible, to replace this one with. The disk still boots but only after a few retries. The label of the disk:  Message Edited by andeks on 01-19-2009 01:15 AM Message Edited by andeks on 01-19-2009 01:53 AM
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01-19-2009 01:11 AM
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Re: ST31000340AS firmware sd15
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William_Syd
Byte
Posts: 4
Registered: 01-18-2009
Message 6 of 125
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Failed for me with option D also. http://forums.whirlpool.net.au/forum-replies.cfm?t=1123201&p=13#r247
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01-19-2009 01:20 AM
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Re: ST31000340AS firmware sd15
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Ant
Kilobyte
Posts: 111
Registered: 01-17-2009
Message 7 of 125
Viewed 33,167 times
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andeks wrote:
The update failed. It fails with a "SIGSEGV", and the text "Error: Specific model not found. ST31000340AS expected." Running the option S) correctly finds the drive ST31000340AS.
The menu after rebooting with the downloaded CD image:
The result of option A):
Me too for D option. Same crash. Seagate failed to QA this. 
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01-19-2009 01:45 AM
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Re: ST31000340AS firmware sd15
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wiak
Byte
Posts: 12
Registered: 02-17-2008
Message 8 of 125
Viewed 33,111 times
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me three same bug on ST3500320AS
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01-19-2009 01:54 AM
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